Last updated: 4 November 2026
Introduction
This Privacy Policy explains how personal data is collected and used when you visit the Alex Grow website at [website URL] (the “Website”), contact us or enquire about our services.
The Website is operated by [full legal name of operator], trading as Alex Grow (“we”, “us” or “our”). We are the data controller responsible for the processing described in this Policy.
We process personal data in accordance with the General Data Protection Regulation (“GDPR”), the Irish Data Protection Act 2018 and applicable Irish ePrivacy rules.
Contact and Controller Details
- Legal name of operator: [full individual name or company name]
- Trading name: Alex Grow
- Geographical address: [full address of operator]
- Email: [privacy contact email]
Please contact us using these details if you have questions about this Policy or wish to exercise your data protection rights.
Personal Data We Collect
Depending on how you interact with us and the features you use, we may collect:
- Contact information: your name, email address, telephone number, company and job title.
- Enquiry information: messages, correspondence and information you choose to provide about your business or request.
- Booking information: service preferences, appointment details and communications relating to consultations, mentoring or speaking engagements.
- Transaction information: billing details, invoices and payment status, where you purchase a service.
- Technical information: IP address, browser type, device information, access times and server logs.
- Preference information: cookie choices, newsletter subscriptions and records of consent or withdrawal.
Please avoid sending sensitive personal information or confidential documents through general contact forms unless we have agreed an appropriate way to receive them.
How We Obtain Personal Data
We obtain personal data directly from you when you submit a form, email us, make a booking or subscribe to updates.
Some technical information is collected automatically when your browser connects to the Website. Additional information may be collected through cookies or similar technologies, subject to your consent where required.
Where booking or payment services are provided through external platforms, we may receive information needed to administer your booking or confirm payment.
Relevant platforms and any other data sources: [identify the services and sources actually used, or state “None”].
Why We Use Personal Data
We use personal data only where we have an appropriate legal basis.
| Purpose | Legal basis |
|---|---|
| Responding to general enquiries and correspondence | Our legitimate interest in communicating with people who contact us and managing our activities |
| Taking steps at your request before entering a service contract, and delivering that contract | Performance of a contract or pre-contractual steps at your request |
| Communicating with someone acting on behalf of a business client | Our legitimate interest in managing that business relationship |
| Maintaining records required by tax, accounting or other applicable laws | Compliance with a legal obligation |
| Maintaining Website security, investigating misuse and resolving technical problems | Our legitimate interest in operating a secure and reliable Website |
| Sending newsletters or promotional emails where you subscribe | Your consent |
| Using non-essential cookies and related analytics or advertising technologies, where enabled | Your consent |
| Establishing, exercising or defending legal claims | Our legitimate interest in protecting our legal rights |
Where we rely on legitimate interests, we assess whether those interests are overridden by your rights and freedoms.
If we intend to use your data for a new purpose, we will provide any further information required by law before doing so.
Information Required to Provide Services
Some information is necessary to respond to an enquiry, arrange a booking or fulfil a contract. We will indicate required fields when collecting it.
If you do not provide necessary information, we may be unable to respond fully or deliver the requested service.
Optional information and marketing consent are not required to browse the Website or submit a general enquiry.
Marketing Communications
Where you subscribe to updates, we use your contact details to send the communications you have requested.
You can withdraw your consent at any time by using the unsubscribe link in our emails or contacting us.
Unsubscribing from marketing does not prevent us from sending necessary administrative messages about an existing booking or service.
We may retain a limited record of your opt-out to ensure that your preferences are respected.
Cookies and Similar Technologies
The Website may use cookies and similar technologies for essential functionality and, where enabled, analytics or other optional features.
Where consent is required, optional technologies will not be activated until you consent. You can change or withdraw your consent through [cookie settings link or description].
Our Cookie Policy at [Cookie Policy URL] identifies the technologies used, their providers, purposes and duration.
Embedded videos and other third-party features may also process information about your device or activity. Where required, these features will remain disabled until you provide consent.
Who Receives Personal Data
Where necessary for the purposes described above, we may share personal data with:
- Hosting, IT support and security providers.
- Email, contact-management and communications providers.
- Booking, video-conferencing and payment providers, where used.
- Professional advisers, including accountants and legal advisers.
- Public authorities or other parties where disclosure is required by law or necessary for legal proceedings.
Providers processing data on our behalf must act under appropriate contractual arrangements. Some providers, such as certain payment services, may act as independent controllers for their own processing.
Relevant service providers and their roles: [insert the providers actually used and identify any independent controllers].
A company’s appearance on the Website does not, by itself, mean that your enquiry or contact details are shared with it.
International Data Transfers
Some providers may process personal data outside the European Economic Area (“EEA”).
Where this occurs, we will use a lawful transfer mechanism, such as a European Commission adequacy decision or Standard Contractual Clauses, together with additional safeguards where necessary.
Applicable destinations and safeguards: [identify any transfers outside the EEA and the safeguards used, or confirm that no such transfers take place].
You can contact us for further information or a copy of relevant safeguards, subject to lawful redactions.
How Long We Keep Personal Data
We retain personal data only for as long as necessary for its stated purpose, taking account of legal obligations and the need to resolve disputes.
Our retention arrangements are:
| Data category | Retention period or criteria |
|---|---|
| General enquiries that do not lead to a booking | [period] after the enquiry is resolved |
| Booking records and service correspondence | [period] after the service or relationship ends |
| Invoices and accounting records | [applicable statutory retention period] |
| Marketing contact details | Until you unsubscribe or [defined inactivity period], whichever occurs first |
| Consent and opt-out records | For as long as reasonably necessary to demonstrate compliance and respect your choices |
| Technical and security logs | [period], unless needed to investigate a specific incident |
| Cookie information | As specified in our Cookie Policy |
We may retain relevant records for longer where required by law or necessary for an ongoing dispute or legal claim. When retention is no longer necessary, we delete or securely anonymise the data.
Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.
Access is limited to people and providers who need the information for an authorised purpose.
No website or transmission method can be guaranteed completely secure. If a personal data breach occurs, we will assess it and notify the relevant authority and affected individuals where required by law.
Your Data Protection Rights
Subject to the applicable legal conditions, you have the right to:
- Request access to your personal data and receive a copy.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Request restriction of processing.
- Receive certain data in a portable format and, where applicable, have it transferred to another controller.
- Object to processing based on legitimate interests.
- Object at any time to the use of your data for direct marketing.
- Withdraw consent where processing relies on it.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, contact [privacy contact email]. We may request proportionate additional information where necessary to verify your identity.
We normally respond within one month. Where legally permitted because of the complexity or number of requests, this may be extended by up to two further months. We will explain any extension within the initial month.
Automated Decision-Making
[Confirm whether the Website or connected services use solely automated decisions that produce legal or similarly significant effects. If none are used, state: “We do not use your personal data for solely automated decisions that produce legal or similarly significant effects on you.”]
Third-Party Websites
The Website may link to independently operated websites or services. Their processing of personal data is governed by their own privacy notices.
Please review those notices before providing personal information.
Complaints
You have the right to lodge a complaint with the Irish Data Protection Commission or another competent supervisory authority.
Data Protection Commission: www.dataprotection.ie
You are welcome to contact us first so that we can try to resolve your concern, but you are not required to do so before making a complaint.
Changes to This Policy
We may update this Policy to reflect changes in our processing activities or legal obligations.
The current version will be published on this page with an updated date. Where changes materially affect how we use your personal data, we will provide additional notice and obtain fresh consent where required.